Terms and Conditions
Last updated: October 2026
Company details
- Company name
- ELECTROSCHEMA S.R.L.
- Tax ID (CUI)
- 55673250
- Trade Register no.
- J2026056964004
- EUID
- ROONRC.J2026056964004
- Registered office
- Str. Cristofor Columb, nr. 59, Sat Dumbrăvița, Com. Dumbrăvița, jud. Timiș, 307160
- Phone
- (+40)774 459 429
1. Acceptance of the terms
By creating an account or using the ElectroSchema platform, you confirm that you have read, understood and accept these Terms and Conditions, together with the Privacy Policy. If you do not agree with them, please do not use the service.
2. Definitions
„ElectroSchema” / „we” means the electroschema.ro platform and ELECTROSCHEMA S.R.L., the company that operates it (its identification details are at the top of these terms); „User” / „you” — the person who creates an account; „the Service” — the web design application and the related tools; „Subscription” and „Credits/Tokens” — the paid access options; „Content” — the projects, plans, cost estimates and the other data you enter.
3. Description of the service
ElectroSchema is a web application (SaaS) that assists with the design of residential electrical installations, offered on a subscription or credit basis. The Service is a working tool: it does NOT constitute an authorised design service and does NOT replace the licensed electrician, their professional training or the verifications required by law.
4. Eligibility and account
The Service is aimed at professionals in the field. You declare that you have the legal capacity to enter into this contract. You are responsible for keeping your login credentials confidential and for all activity carried out through your account. We do not verify the validity of the ANRE authorisation you declare — responsibility for it rests with you.
5. Prices, payment and subscription
Prices and plans are shown on the Pricing page, in lei; applicable taxes (including VAT, where relevant) are indicated before payment. Payments are processed securely by external providers (Stripe, PayPal). Subscriptions may renew automatically at the end of the period; you can disable renewal at any time from your account settings, and access remains active until the end of the period already paid for. Credits/tokens are used in accordance with the rules displayed in the application.
6. Right of withdrawal (consumers)
If you are a consumer (a natural person acting outside their commercial activity), you have, in principle, the right to withdraw from the contract within 14 days, without justification (O.U.G. nr. 34/2014). Since the service is provided immediately, at the time of placing the order you give your express consent for performance to begin during the withdrawal period and you confirm that you acknowledge you lose your right of withdrawal once the service has been fully performed (art. 16 lit. a of O.U.G. nr. 34/2014). If you withdraw before full performance, within the 14 days, you owe only the proportionate value of the service performed up to the withdrawal (art. 14 alin. 3). You can exercise your right through an unequivocal statement sent to gdpr@electroschema.ro; the standard withdrawal form is available on request. For professional (B2B) users, the statutory right of withdrawal does not apply.
7. Refunds
When the right of withdrawal is applicable and the exception above has not arisen, we refund the amounts within 14 days. Tokens or credits already consumed are not refundable. Cancelling the renewal of a subscription (distinct from the statutory right of withdrawal) maintains access until the end of the period already paid for, without refund of the remaining period, except in the cases provided by law.
8. Acceptable use and anti-fraud
Any attempt to gain unauthorised access to our systems, the use of other users’ accounts, the automated generation of accounts, circumventing security measures or using the service for unlawful purposes is prohibited. Breaching these conditions results in the immediate suspension of the account and may be reported to the competent authorities.
9. Ownership of content
The projects you create and the data you enter remain your property; ElectroSchema does not claim any rights over your content. We grant you a limited, non-exclusive and non-transferable licence to use the platform. The intellectual property rights over ElectroSchema’s software, trademark and editorial content belong to us and may not be used without our consent.
10. Design contests
Taking part in contests run on the platform is free and voluntary. Each contest has its own rules, published on its page, which you accept explicitly when you enter; they supplement these terms and, for that contest, prevail over them. You keep all rights over the project you submit, but you grant us the right to publish it on the platform — anonymously during voting and under your name after the results are announced. Prizes are granted as a period of access in your account and cannot be exchanged for money. Entering from multiple accounts, manipulating the vote and submitting work that is not yours lead to disqualification, with written reasons communicated to you.
11. Third-party services
The Service may integrate with third-party services (for example Google Calendar, the payment processors Stripe and PayPal, the artificial-intelligence provider). Use of these integrations is also subject to the terms and policies of the respective providers, in addition to these Terms.
12. Limitation of liability
ElectroSchema is solely a design assistance tool and does not, under any form, replace the electrician’s authorisation, their professional training or the legal obligations incumbent upon them under the legislation in force. Projects generated with the help of the platform remain entirely the responsibility of the user who prepares and signs them. To the extent permitted by law, ElectroSchema is not liable for errors, omissions or non-conformities in the projects produced through the application, for the execution of works based on those projects, or for the material damage or injuries resulting from the construction or operation of installations designed in this way. The user accepts that final verification of compliance with the technical standards in force (I7-2011, NTE, ANRE etc.) rests entirely with them. Nothing in this clause limits liability that cannot be excluded under the law — including for wilful misconduct or gross negligence (art. 1355 Cod civil) and for personal injury — nor the mandatory rights of consumers.
13. Service availability
The Service is provided „as is” and „as available”. We do not guarantee uninterrupted or error-free operation; we may carry out maintenance work and may modify, suspend or discontinue features, making reasonable efforts to limit the impact on you. This clause does not affect the statutory guarantee of conformity of digital services and the other mandatory consumer rights provided by O.U.G. nr. 141/2021 and by consumer protection legislation.
14. Data protection
The processing of your personal data is carried out in accordance with the Privacy Policy, which forms an integral part of these Terms.
15. Changes to the terms
We reserve the right to amend these terms. You will be notified by email at least 15 days before significant changes take effect. Continuing to use the service after that date means acceptance of the new version.
16. Termination of the account
You can close your account at any time from settings. We may suspend or close an account in the event of a breach of these Terms, non-payment or at the request of an authority. Upon termination, access to the service stops, and the data is handled in accordance with the Privacy Policy.
17. Governing law and dispute resolution
These terms are governed by Romanian law. We will attempt the amicable settlement of any dispute. If you are a consumer, you can contact the National Authority for Consumer Protection (ANPC, anpc.ro) and you can resort to alternative dispute resolution (SAL), through the competent entity within ANPC (O.G. nr. 38/2015). The choice of Romanian law and of the courts in Romania does not deprive you, if you are a consumer resident in another European Union state, of the protection of the mandatory provisions of your state of residence and of the right to bring proceedings before the courts of your domicile, in accordance with the applicable EU rules. In the absence of an amicable solution, disputes fall within the jurisdiction of the courts in Romania.
18. Language
These terms are available in several languages for your convenience. In the event of any discrepancy between versions, the Romanian-language version prevails.